Have you used e-mail before? Are you able to: Access e-mail from a computer? Create and send an internal e-mail message? Receive an internal e-mail message? Create, spell-check and send an internal e-mail message to a number of people? Reply to an e-mail message? Send an external e-mail message? Analyse and identify different types of e-mail address? Describe the advantages and disadvantages of using e-mail? Organise e-mail into folders? Set up a personal distribution list? Set up external addresses? Set up e-mail information - eg. send and read options? View full e-mail contents